Status of this document
This notice is published so it can be read before you send anything. Jurisdiction-specific legal review is outstanding and is required before the first pilot.
1. Two different things
This notice covers two situations, and they are not the same:
- The website. You read pages and, if you choose, send an enquiry through the form.
- A pilot. You give FEEC production data and workbooks to allocate.
Section 2 covers the website. Section 3 covers a pilot. The contracting entity in both cases is Front End Engineering Consultancy Limited (FEEC). Its company details, including its registered office, are published on feec.asia.
2. The website
What we collect. Only what you type into the enquiry form: your name, company, work email, an optional phone number and role, the kind of enquiry, and your message.
Why. To answer you. That is the only purpose.
Who sees it. The form posts to ReservoirLedger’s own enquiry API, which emails the enquiry to FEEC through its mail delivery sub-processor, Zoho ZeptoMail, so that a person can reply. The enquirer receives a short acknowledgement by email. The website itself keeps no copy: it has no database and no server-side storage of its own.
Spam. The form carries two hidden fields that exist only to catch automated submissions. They are never read as part of your message, and a submission that fills them is discarded.
Cookies and tracking. There are no analytics, no advertising pixels and no third-party scripts on
this site, and no cookie is set. The only thing stored in your browser is your light-or-dark theme
preference, kept in localStorage under the key theme.
How long. Enquiries are kept for as long as needed to deal with them and for our own records of the conversation. You can ask us to delete yours.
Legal basis. We handle an enquiry because you asked us to respond to it. Where local law requires a different basis, we rely on our legitimate interest in answering a business enquiry addressed to us.
3. A pilot
If you go on to run a pilot with FEEC, your data is handled under the written agreement and a Data Processing Agreement for that pilot, not under section 2 of this notice. In short:
- the Data Processing Agreement is signed before any data is shared;
- real customer data is held only on ReservoirLedger’s dedicated production host, and never on demonstration, staging or other shared FEEC infrastructure;
- you keep ownership of your workbooks and your data;
- if you do not convert after the pilot, a full export is delivered and your data is deleted within 30 days of the pilot ending;
- we do not use client data to train anything, and we do not share it between tenants.
Derived fixtures. Any demonstration or test data derived from real workbooks is anonymised and is used only with the data owner’s written permission.
4. Your rights
Depending on where you are, you may have the right to ask for a copy of your personal data, to have it corrected or deleted, to restrict or object to how it is used, and to complain to a supervisory authority. Ask us through the enquiry form and we will act on it.
5. Personal data inside production records
Production workbooks are engineering documents. They can contain personal data, such as the name of a person against an approval or a well-test sign-off. If we hold that data on your behalf in a pilot, we do so as your processor under the Data Processing Agreement, and you are the controller.
6. Changes
If what we collect or how we handle it changes, this notice changes with it and the date above changes too.
7. Contact
Write to privacy [at] reservoirledger.com about this notice or to exercise any of the rights above. For anything else, use the enquiry form or the FEEC contact page.